Politique d’expédition

Shipping Policy

Processing Time

All orders are processed within 2–4 business days.

Please note that orders are not processed or shipped on weekends or holidays.

During high-volume periods, processing times may be slightly extended. If there is a significant delay with your order, we will notify you by email.

We take great care in preparing every order to ensure it arrives beautifully and safely.

 

Shipping Methods & Delivery

We ship orders within Canada using trusted carriers such as Canada Post and Purolator.

Shipping times may vary depending on your location and the carrier selected at checkout.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the selected delivery method.

Shipping Locations

At this time, we only ship within Canada.

Any orders placed with a shipping address outside of Canada will be automatically cancelled and refunded.

 

Delays & Responsibility

Atelier J² is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances once your order has been shipped.

Incorrect Shipping Information

Please ensure that your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Questions

If you have any questions regarding your order or shipping, please contact us at:

📧 info@atelierj2.com